Refund Policy

Season Passes – Season Passes are refundable prior to opening day for the operating season. After first day of the operating season there will be no refunds on Season Passes.

Daily Tickets – There are no refunds to day passes once purchased. Day passes may be used on any operating day during the current operating season.

Shipping

Season Passes – You will need to print out a receipt and bring to the waterpark that will be used to validate the purchased and print out your permanent season passes.

Daily Tickets – You will need to print out the actual tickets to be used at the entrance to the waterpark.

Contact Us:  For more information please contact Parrot Island Waterpark at 479-788-6550  or by email at info@parrotislandwaterpark.com.
You may also visit the business office at: Parrot Island Waterpark 7300 Zero Street, Fort Smith Arkansas 72903.