We look forward to seeing you at the Zoo!
To support social distancing, ALL guests must reserve a ticket for a specific 30-minute time period to enter the Zoo. These will be limited in capacity and apply to both JBZ members and non-members.
Please select your desired date below and proceed to select an arrival time. Admission to the zoo will only be valid for the 30 minute time block you have selected. It is important that you arrive in the 30 minutes following the arrival time on your ticket to ensure a timely entry. Please read below to choose the ticket for you and to undertand what to bring when you visit.
MEMBERS - Choose the member tickets below to receive your timed tickets via email. If, for some reason, you don't receive your member discount, please call 616-336-4300. We will ask you to present your barcoded tickets (either on your phone or printed at home) AND your membership card and photo ID when entering the Zoo.
NON-MEMBERS - Choose General Admission tickets to receive your timed tickets via email. We will ask you to present your barcoded tickets (either on your phone or printed at home) when entering the Zoo.
NON-MEMBER MI BRIDGE CARDHOLDERS - Choose the JUMP tickets and prior to confirming payment, enter JUMP as the coupon code when propted to receive your discout. Tickets will be emailed to you. Please present your barcoded tickets (either on your phone or printed at home) AND your MI Bridges card and photo ID when entering the Zoo.
The JUMP program is not valid for our Zoo Goes Boo and IllumiZoo special event days.
If you are curious about what changes you can expect to protect you, our team, and our animals during the COVID-19 pandemic, please click here to learn more.
If you have any questions or need any assistance with your online purchase, please contact our guest services department at 616-336-4300.
If you would like to make a donation to John Ball Zoo, please be sure to add it to your cart!
Thank you for supporting John Ball Zoo during this time. We look forward to your visit!