WELCOME TO JOHN BALL ZOO!
PLAN YOUR VISIT
Note, our mask policy is compliant with the medical exemption, including those with special needs of any age. We do ask that accompanying family members/guests adhere to the policy and wear masks.
TIMED TICKET ENTRY
Admission tickets for guests and members are valid only in the 30 minute time block you select during your purchase.
MEMBERS - Choose the member tickets below to receive your timed tickets via email. If, for some reason, you don't receive your member discount, please call 616-336-4300. We will ask you to present your barcoded tickets (either on your phone or printed at home) AND your membership card and photo ID when entering the Zoo.
NON-MEMBERS - Choose General Admission tickets to receive your timed tickets via email. We will ask you to present your barcoded tickets (either on your phone or printed at home) when entering the Zoo.
MI BRIDGE CARDHOLDERS - Choose the JUMP tickets and prior to confirming payment, enter JUMP as the coupon code when propted to receive your discout. Tickets will be emailed to you. Please present your barcoded tickets (either on your phone or printed at home) AND your MI Bridges card and photo ID when entering the Zoo.
The JUMP program is not valid for our Zoo Goes Boo and IllumiZoo special event days.
If you are curious about what changes you can expect to protect you and our staff during the COVID-19 pandemic, please click here to learn more.
If you have any questions or need any assistance with your online purchase, please contact our guest services department at 616-336-4300.
If you would like to make a donation to John Ball Zoo, please be sure to add it to your cart!