What if the number of guests that will be attending my party changes?
If your numbers increase, you can upgrade your party size after booking, but only up to the maximum capacity of the party room you select at time of booking. Check your room’s maximum capacity to determine your upgrade limit. For example, if your party room holds 24, you originally purchased the 15-19 attendee package, and you would like to upgrade to the 20-24 attendee package, you’re welcome to call and pay the difference in these packages at least one week in advance.
The Sales Associate cannot process refunds for attendee downgrades or downgrades from an outdoor party to an indoor party after booking. Any unplanned overages will be charged full admission on the day of the party, but will still be granted access to the party room up to your room’s maximum capacity.
Does my total count include both children and adults?
Yes. Anybody over 12 months of age is included in the total participant range and should be accounted for when deciding which guest range to purchase.
Additional questions? Please refer to our Birthday Party FAQ.